- Do you have lifts to get under the
vehicle?
Yes, our vans are fully equipped, including hydraulic lifts, inspection and diagnostic equipment, and
computer testing equipment. A proper PPI needs to get under the vehicle to inspect for undercarriage
damages, leaks, boot conditions, motor mounts, wheel bearings, etc... Also, to properly test the
suspension system, you must get the weight off the tires.
- What is the difference between an Auto P. I. pre-purchase inspection and a repair shop pre-purchase inspection?
First, Auto P. I. does not perform any repairs, which allows our Inspectors to be completely unbiased when
inspecting a vehicle. We will give you an honest assessment of the vehicle and
the actual condition of
the vehicle.
Second, all of our Inspectors are ASE Certified Master Technicians. This means
that Auto P. I. Inspectors are certified and qualified to inspect every automotive mechanical and
electrical component and system. In contrast, most repair shop technicians specialize in only a
few of the ASE automotive areas. Auto P. I. employs
only ASE Master Certified Technicians. All of our vans are fully equipped with inspection and
diagnostic equipment, including hydraulic lifts and computer testing equipment.
Third, most automotive technicians are not Frame Specialists. For a body
and frame inspection, you would have to go to a body shop and have a body and frame specialist determine
any previous accident damage. However, Auto P. I. Inspectors are both ASE Master Technicians and Frame
Specialists.
Fourth, Auto P. I. does not sell any aftermarket products or services.
- Is there a charge if I cancel an inspection?
We require at least a 2-hour notice to cancel the inspection. This allows us
time to schedule another inspection for the Technician. There is a $50 charge for cancellation or if the
vehicle is not available for inspection or if the seller/salesperson refuses to perform the inspection.
- Can you tell me the value of the car?
Auto P. I. does not get into the pricing or
value of a used vehicle. For vehicle pricing, we suggest
that you look for similar vehicles selling on various used car websites to get an idea
of what the vehicle is worth. Also, there are several online used car pricing sites or
contact your loan officer for pricing information. An Auto P. I. inspection will let you know the vehicle's
current condition and the cost of any needed repairs.. You
can take the inspection information and adjust the price of the vehicle to determine
its approximate value.
- Do you recommend any used car dealers?
We do not endorse or rate used car dealerships. All reputable dealers will encourage you to have a
vehicle independently inspected before purchase.
- Is there a 30 day or 72-hour grace period? Can I take the car back to the dealership if I'm having problems?
In Texas, there is NO used car Lemon Law, NO 30-day law, NO 3-day or 72-hour take back
period for used vehicles. When purchasing a vehicle from a dealer, you are required to sign an
AS IS document. If a dealer gives a guarantee, be sure you understand the limitations
of the guarantee before you sign the document.
- How soon can I get the report if I'm not there?
If you are not present for the inspection, the Inspector will email a copy of the report immediately
after the inspection and contact you to go over the report. The phone consultation will give you all the
pertinent information you need to conclude your deal.
- Does Auto P. I. perform repairs?
We do not perform any repairs. This allows us to be unbiased when we inspect a vehicle.
- Where do I go for repairs?
To avoid any appearance of impropriety, we cannot endorse any repair shop.
However, before you take your vehicle to any shop, visit
Yelp and check out the reviews for that
business. Once you decide on a repair shop, make sure the Automotive Technician
that will work on your car is ASE Certified on
the component or system that needs repair (most Technicians only certify on a few of the 8 general
automotive areas). We also suggest that you get at a couple of estimates if you can
and be sure that the repair shop guarantees their work.
- Can I get an inspection on my car?
Many people have us inspect their car before their warranty expires or inspect
them to determine
any needed repairs.
- Do you perform State inspections?
Texas does not allow for mobile safety/emissions inspections. You must go to a brick-and-mortar location for inspections.
- Can I schedule an inspection and cancel?
Yes, you can change your appointment time or location.
We do require at least 2-hour advance notice. There is a $50 charge if you cancel your appointment
with less than 2 hours or if the vehicle cannot be inspected
once we arrive at the location. Be sure that you inform the
seller or salesperson of your scheduled inspection time and that
the vehicle is drivable.